Contact Us

If you have questions or concerns about the products on this website or your order, please contact our Customer Service department at contact@cherishedmemorieskeepsakes.com.

If there are concerns about a shipment that you have received, please include your name, phone number, order number and order confirmation information if possible so that we can best serve you. Our Customer Service hours are Monday - Friday from 8 a.m. - 5 p.m. Eastern Standard Time. Orders placed outside of business hours will be processed during the next business day.

Returns

We will not accept returns of personalized products, memorial diamonds or any product that has been filled with cremated remains.